Vista vs. Turbo Tax — Not again…

Last year I had quite a time getting Turbo Tax installed on my computer running on Vista.  I figured the type of problem I had would be resolved by this tax season.  Not so…

I put the new CD in the drive and it started to install as expected.  Then I got an error message stating that the application failed to start because it’s side-by-side configuration is incorrect.  That’s a new one to me — never heard of side-by-side configuration.   I reviewed my post about my last year problems, here, and decided to try turning off the firewall and restarting the computer in safe mode. 

The install started again, but stopped with an error about an Uninstall Cleanup exception.  Access to the path WinPerReleaseEngine.msi is denied.  UGGGG  Another message said that some file was being used by another application…I had no other applications opened at the time. 

I decided to restart the computer normally (without using safe mode), and go on with other tasks.  Before I went to bed, I decided to try the install one more time… and it worked.   Who knows — maybe the computer gremlins went to bed before I did!


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